General Annual Passes are active from the moment they are purchased. They will expire one year from the date purchased, regardless of pickup time. Each Annual Passholder (individually, a “Passholder”) must follow Mississippi Aquarium procedures to present valid photo ID associated with his/her Annual Pass upon redemption/use for identification purposes. This applies to annual passholders age 16 years of age or older. Annual Passes are not valid for private events or events that require a separate admission - as noted for each event. Annual passes are nonrefundable and nontransferable. All sales are final. Restrictions apply including, but not limited to, capacity constraints and other closures. Annual Passes do not guarantee admission, especially during high attendance periods. Additionally, annual passes may not be used for commercial purposes and are void if altered or misused. Park and services (such as Pelican Pointe Café and the Gulf Shop) may change operating hours, close temporarily, or may otherwise change or be discontinued without notice and without liability. Entry into the Mississippi Aquarium constitutes consent for Mississippi Aquarium to use any film, video or reproduction of image and/or voice of a member for any purpose whatsoever without any payment to the member. Mississippi Aquarium is not responsible for lost or stolen property. A member must abide by any rules and regulations applicable to the Mississippi Aquarium or to the use of the annual pass cards as promulgated by Mississippi Aquarium. Mississippi Aquarium reserves the right to cancel, suspend or revoke any annual passes or deny admission to any passholder at any time for any reason.

A Guest wishing to upgrade to a membership from general admission price must upgrade within 14 days of purchase. Each guest wishing to upgrade his/her ticket to a Membership must be present at the time of the upgrade transaction. Complimentary ticket (except for certain promotional tickets), special event ticket and tickets stating its ineligibility for an upgrade may not be upgraded to a Membership card. Membership is ONLY valid for the person named on the card and is non-transferable.

Annual Passes (excluding the Pre-K Pass) are valid starting at the completion of purchase and expire 1 year from that date. Annual Passholder purchases are nonrefundable and nontransferable. No changes, refunds and/or credit will be issued after sale is complete. Please be certain that all names, the appropriate category and all information is correct before paying for Annual passes.

The value of any ticket may not be used toward the renewal of an existing Annual Pass. A “renewal” is the purchase of another year of Member benefits before the expiration date of a currently existing and valid Annual Pass. All Annual Pass types are available for renewal unless explicitly stated otherwise. Any renewal discounts are valid only until the applicable current Annual Passholder card’s expiration date.
Discounts offered cannot be combined with any other offer. Mississippi Aquarium will accept the lowest prevailing discount.

An annual passholder must present his/her valid annual pass card and valid photo identification prior to purchases to receive any applicable benefits and discounts. Benefits and discounts are nontransferable and may not be combined with any other offer or promotion. Such benefits and discounts are for personal use only and may not be used for any commercial purpose including, without limitation, to obtain or purchase items or services with the intent to resell such items or services. Merchandise discounts are valid at the Gulf Shop located next to the Ticket Office. From time to time, select third parties may also offer discounts/benefits to annual passholders and such offers shall be solely the responsibility of such third parties without any liability to Mississippi Aquarium or its affiliates. Please ask about any applicable discounts at a location prior to purchase. Benefits and discounts are determined solely by Mississippi Aquarium or the applicable location/store owner and may change without notice.

As an annual passholder of Mississippi Aquarium, a member will be eligible to receive periodic mailers and newsletters and other communications about the Mississippi Aquarium and other Mississippi Aquarium affiliated products and services and select unaffiliated, third party passholder offers, including information about events, products, opportunities, services and special offers and discounts available to Annual Passholders. Mississippi Aquarium Annual passholders may also be sent information about special events, products, services and offers based on their activities at the Mississippi Aquarium. These communications may be sent by postal mail or by email, based on the contact information provided to membership services. You may choose not to receive these communications by contacting ticketing and changing your preferences. Please be aware that if you do not allow us to send you certain communications, we may not be able to deliver information to you about special member events and opportunities, or about products and services that may take into account your interests and preferences.

Please report a change in your address to Mississippi Aquarium Ticketing Offices.

If an Annual Pass card is lost or stolen, the Annual Passholder is asked to report the situation to MSAQ Ticketing located at front entrance of Aquarium or by calling (228) 241-1300. The first lost or stolen annual pass card is replaced free of charge. For each additional replacement card, member will be charged a fee $5.00 per card. Minors must be accompanied by a parent or guardian to receive a replacement annual pass card.

All terms, conditions and benefits including, but not limited to, admission privileges, prices, experiences availability, benefits and discounts are subject to restrictions, availability, and change or cancellation without notice at any time.