Accessibility

Everyone is Welcome

Mississippi Aquarium welcomes all guests. We strive to provide accessible and inclusive experiences and programs that allow all people to enjoy andlearn about Mississippi and the Gulf Coast.

We encourage you to contact info@msaquarium.org in advance of your visit with any questions or specific needs.

Wheelchair Rental

Wheelchairs are available for rent during Mississippi Aquarium hours. Availability is limited and first-come, first-serve. Due to limited availability, we cannot accept reservations. Visit the ticketing office for more information when you arrive.

For guests who have sensory processing needs:

Mississippi Aquarium has partnered with KultureCity® to enhance our ability to assist and accommodate guests with sensory needs. Our goal is to provide an inclusive experience for all guests during all events. We strive to raise awareness of the needs and challenges faced by individuals with sensory processing needs by supplying our staff with annual training and by offering the resources and accommodations below to our guests.

KultureCity® Sensory bags containing special KCVIP badges, feeling thermometer, fidget tools, and noise-canceling headphones are available for checkout (at no cost by leaving an ID) at our photo station located inside Changing Tides.

Quiet areas are located at the lower river habitat.

Headphone zones (loud areas) are located at the touch pools inside Aquatic Wonders and the rainforest habitat inside Changing Tides.

Service Animal Policy

Mississippi Aquarium welcomes service animals. However, Mississippi Aquarium staff reserve the right to ask a service animal to leave the premises if they cause disruption to the daily operations of the aquarium. The following are behaviors that could result in the removal of a service animal:

A dog is barking or growling at other guests or exhibit animals.
The animal is not under control by the handler using voice, leash, harness, or a tethered line.
The animal is not housebroken.
The animal is disruptive or poses a direct threat to other visitors or animals, including jumping or running towards other guests or animals.

Accommodations
If a service animal is asked to be removed from an area that is open to the public, staff will offer appropriate and reasonable accommodations to the guest to obtain services without the animal’s presence.