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Accessibility

Everyone is Welcome

Mississippi Aquarium welcomes all guests. We strive to provide accessible and inclusive experiences and programs that allow all people to enjoy andlearn about Mississippi and the Gulf Coast.

We encourage you to contact info@msaquarium.org in advance of your visit with any questions or specific needs.

Wheelchair Rental

Wheelchairs are available for rent during Mississippi Aquarium hours. Availability is limited and first-come, first-serve. Due to limited availability, we cannot accept reservations. Visit the ticketing office for more information when you arrive.

Service Animal Policy

Mississippi Aquarium welcomes service animals. However, Mississippi Aquarium staff reserve the right to ask a service animal to leave the premises if they cause disruption to the daily operations of the aquarium. The following are behaviors that could result in the removal of a service animal:
  • A dog is barking or growling at other guests or exhibit animals.
  • The animal is not under control by the handler using voice, leash, harness, or a tethered line.
  • The animal is not housebroken.
  • The animal is disruptive or poses a direct threat to other visitors or animals, including jumping or running towards other guests or animals.

Accommodations

If a service animal is asked to be removed from an area that is open to the public, staff will offer appropriate and reasonable accommodations to the guest to obtain services without the animal’s presence.

Service Animal FAQs

What is a "Service Animal"?


What are examples of tasks performed by a "Service Animal"?


Are companion dogs or other companion pets protected under the Americans with Disabilities Act (ADA)?

While at Mississippi Aquarium

What can be asked?


Where is my service animal allowed to go?


Where can I take my service dog in the event in needs to use the bathroom?

For detailed ADA information, visit www.ada.gov or call (800) 514-0301 (voice) or (800) 514-0383 (TTY).

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