Position Title: Ticketing Supervisor
Department: Sales and Marketing
Classification: Full-Time, Non-Exempt
Direct Report: Ticketing Manager
Ticketing Supervisors support and lead Ticketing Ambassadors and Cashiers to ensure Mississippi Aquarium customers receive quick and outstanding service at the Entry Plaza. This is achieved by having a heart for customer service, a complete understanding of Point of Sale (POS) system and all Aquarium products while supporting the Ticketing team at every training level. Ability to work a flexible work schedule including nights, weekends and holidays is required.
THE IDEAL CANDIDATE WILL
Essential functions of this job described may be subject to change at any time due to reasonable accommodation or other reasons.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 60 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. While performing the
duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.