Human Resource Manager

resume@msaquarium.org
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Position Description

Position Title: Human Resource Manager

Department: Finance and Human Resources

Classification: Exempt

Direct Report: Vice President of Finance and Human Resources

Position Summary

Human Resource Manager serves as a key member of the Human Resource department and is responsible for leading all aspects of employee recruitment and hiring, on-boarding, performance management, employee engagement, and records retention. This role will report to and work closely with the Vice President of Finance and Human Resources to develop and administer human resources plans and procedures that relate to organization personnel. This position requires the exercise of discretion and independent judgment and must establish and maintain effective working relationships with all employees, volunteers, the general public, and all other Mississippi Aquarium (MSAQ) stakeholders.

Position Attributes

  • Proven working experience as Human Resources Manager
  • Understanding of all areas of HR, with a strong focus in recruitment best practices, training and development, and employee relations.
  • Experience with regulatory compliance with EEOC, FMLA, ADA, HIPAA, FLSA, and other state and federal laws.
  • Demonstrated experience developing strong trusting relationships in order to gain support and achieve results using effective interpersonal skills and strong professional judgment.
  • Always exhibits professionalism and is effective working with senior management.
  • Ability to maintain composure and confidence in difficult or confrontational situations.
  • Ability to change priorities quickly and the capacity to handle multiple projects with strong analytical skills and problem-solving ability.
  • Strong initiative to strive for continuous accuracy, quality and timeliness of information.
  • Effective written and verbal communication skills including proven presentation skills and presence with the ability to skillfully convey information on a wide range of topics to a diverse target audience.
  • Proficient with commonly used office software, as well as telephone and internet communications.
  • Ability to pass pre-employment background check and drug test.

Qualifications

  • Bachelor’s degree in Human Resources, Business Management, or related field from four-year college or university mandatory
  • Minimum 5 years’ experience, ideally with at least 3 years in a human resource management role

Responsibilities

  • Assisting in implementing, analyzing and revising organization’s compensation program, salary budgets, evaluation program, and personnel policies and procedures.
  • Manage and execute the full cycle recruitment and selection processes for assigned positions working closely with the hiring managers.
  • Develop and implement effective strategies for candidate pipeline and sourcing by utilizing all available resources and tools including MSAQ website, social media, job boards, and job fairs to ensure a diverse pool of talent.
  • Develop a thorough understanding of assigned positions and effectively identify required skills, experience, and competencies through screening, evaluating, and interviewing candidates.
  • Design behavioral-based interviewing questions based on core competencies, train hiring managers on behavioral interviewing methodologies, and foster a positive, professional interviewing experience for candidates.
  • Deliver prompt follow-up and feedback to candidates in the interview process; and extend and negotiate job offers.
  • Manage applicant tracking system, related data, and reporting.
  • Provide supervisors and hiring managers updates on recruitment activities and status.
  • Ensure employee selection process is compliant with all policies, and federal and state laws.
  • In conjunction with the supervisors and hiring managers, develop, update, and maintain all job descriptions.
  • Conduct new employee orientations and employee relations counseling.
  • Prepares separation paperwork and conducts exit interviews, monitor and track turnover, and provide reports and analysis for program development and modification.
  • Assist with the development and coordination of annual employee incentive and engagement programs, and all employee recognition events.
  • Assist managers with the coordination and delivery of professional development and required training; and participate in creation and evaluation of training programs to ensure success and that objectives are being met.
  • Ensure all HR files are maintained and meet legal requirements.
  • Maintain all Employee Information Centers to ensure legal compliance with required notices and postings.
  • Stay abreast of developments and best practices in human resources and related legal requirements.
  • Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Provide guidance to supervisors/managers on policy interpretation, performance guidance, and corrective action.
  • Recommend new policies, strategies and procedures.
  • Respond to and mediate employee relations issues such as employee complaints, harassment allegations and violations of policies and procedures.
  • Manage worker's compensation, health insurance benefits, leaves of absence, safety programs and 401k contributions and reporting.
  • Maintain and revise the employee handbook on policies and procedures.
  • Maintain company directory and other organizational charts.

This is, by no means, an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs, or technological developments.)

Team Requirements

  1. Safety & Security - All Team Members are required to adhere to all Mississippi Aquarium safety and security standards.
  2. Attendance & Appearance - To maximize the guest’s experience, all Team Members are required to adhere to Mississippi Aquarium standard operating procedures regarding attendance and dress code policies as it relates to individual job functionality.
  3. Sales & Guest Services - Our forward-thinking business model requires listening and understanding the needs of our guests both internal and external. To that end, we must always be focused on the guest experience which is the key driver for return guest visitation and increased sales.
  4. Team Partnership - All Team Members are focused on supporting each other to complete the guest experience. Therefore, supporting, facilitating, and participating in activities that promote team effectiveness is vital to our Organization.

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

resume@msaquarium.org