Education Outreach Coordinator

resume@msaquarium.org
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Position Description

Title: Education Outreach Coordinator  

Department: Guest Experience & Education

Classification: Full-time; Exempt

Reports To: Manager of Education

Supervises: Education Specialists

Position Summary

The Education Outreach Coordinator is responsible for the planning, development, and delivery of offsite K-12 and educational outreach programming. Under the direction of the Manager of Education, this position will coordinate all aspects of Mississippi Aquarium’s (MSAQ) Mobile Marine Unit, leading virtual learning programs across the state and beyond. The Education Outreach Coordinator will work closely with other members of the Guest Experience team to include Volunteer Programs, Visitor Experience, Instructional Programs, and Content Development. The Education Outreach Coordinator will require extensive travel, networking, and partner relations.  This position will require strong supervisory skills and experience teaching diverse audiences in formal and/or informal settings.  

Position Attributes

  • Consistently looking forward, focused, ready to listen
  • A heart for service, always willing to provide support to fellow team members
  • Make important and tough decisions with resilience and grace
  • Communicate a strategy well, oversee execution, and celebrate results
  • Highly organized self-starter maintaining high standards
  • Have an awareness and interest in the conservation of aquatic environments and their inhabitants
  • Innovative, creative thinker; not afraid to propose something new and inspire others to do the same
  • Proactive in finding solutions, productive, and efficient

Qualifications

Minimum Qualifications

  • A bachelor’s degree in biology, ecology, psychology, environmental education, or related field
  • At least two years of formal or informal teaching experience
  • One year of experience supervising staff or volunteers
  • Demonstrated experience working with diverse audiences
  • Willingness to work with various animal species and maintain animal handling certifications
  • Must be available to work weekends, holidays, and evenings
  • Previous experience and a passion for working with children
  • Must have strong verbal and writing skills; superior interpersonal and public speaking skills are also necessary to engage with various audiences
  • Ability to organize, manage time, set priorities, and meet deadlines
  • Must be an innovative thinker who is willing to embrace challenges
  • Proficiency with Microsoft Office Products (Word, Excel, PowerPoint, etc.)

Preferred Qualifications

  • Certified Interpretive Guide (National Association for Interpretation)
  • A valid teaching credential
  • Prior experience handling various animal species
  • Current knowledge of wildlife conservation, ecology, scientific research, education trends, and environmental issues
  • Experience with water filtration and life support systems for aquatic species
  • Proven ability to operate a commercial vehicle while towing a 31’ trailer
  • Demonstrated experience in cultivating relationships with internal and external audiences

Essential functions of this job described may be subject to change at any time due to reasonable accommodation or other reasons. 

Responsibilities

  • Oversee the success of Mississippi Aquarium’s Education Outreach team; areas include Mobile Marine Unit, virtual learning, and offsite educational programs
  • Create a strategic plan for Mississippi Aquarium’s education outreach that meets our goal of reaching audiences across the state; include goals, objectives, timeline, evaluation techniques, etc.
  • Develop and facilitate STEAM-based lessons suitable for travel; align all lessons with Mississippi’s College- and Career-Readiness Standards, Mississippi Department of Education, and NGSS
  • Constantly evaluate audiences and programs; develop a strategic engagement plan to include assessment strategies and long-term growth
  • Maintain and organize materials, supplies and program paperwork  
  • Create and develop a state-of-the-art virtual learning platform by utilizing the latest technological advances
  • Responsible for the handling and health of Mississippi Aquarium’s animal ambassadors during travel; attend all training and follow protocols outlined by the Animal Care Department
  • Regularly participate in environmental education organizations on a local, state, and national level
  • Establish and maintain a standard of excellence in all aspects of day to day community relations as it relates to environmental education  
  • Communicate effectively with school districts, teachers and event planners to ensure productive and valuable learning opportunities
  • Utilize excellent customer service and innovation to address challenges and find solutions
  • Regularly participate in environmental education organizations on a local, state, and national level
  • Support other teams within the Mississippi Aquarium to complete special projects and tasks
  • Inspire learning and instill a passion for the aquatic world that encourages guests to play an active role in conservation efforts
  • Actively attend staff meetings and provide thoughtful, creative, and constructive participation
  • Able to work a flexible schedule to satisfy operational needs, which may include working on weekends, evenings, and overnights
  • Willing to be a part of a collaborative team environment to include, cross-training across departments, supporting other internal teams to complete special projects, and completing other duties as assigned

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Team Requirements

  • Safety and Security - All Team Members are required to adhere to all Mississippi Aquarium safety and security standards.
  • Attendance & Appearance - To maximize the guest’s experience, all Team Members are required to adhere to Mississippi Aquarium standard operating procedures regarding attendance and dress code policies as it relates to individual job functionality.
  • Sales & Guest Services - Our forward-thinking business model requires listening and understanding the needs of our guests both internal and external.  To that end, we must always be focused on the guest experience which is the key driver for return guest visitation and increased sales.
  • Team Partnership - All Team Members are focused on supporting each other to complete the guest experience.  Therefore, supporting, facilitating, and participating in activities that promote team effectiveness is vital to our Organization.

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.  The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. While performing the
duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually moderate.

resume@msaquarium.org